Privacy Policy
Effective date
26.03.2026
Inquiries
Maison Clarine LLC operates this online store, website, and all related content, features, tools, products, and services (collectively, the “Services”) to provide customers with a streamlined shopping experience. Our store is hosted on Shopify, which supplies the e-commerce platform that enables us to offer our Services.
This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us. If any inconsistency arises between our Terms of Service and this Privacy Policy, this Privacy Policy governs matters related to personal data collection, processing, and disclosure.
By accessing or using our Services, you confirm that you have reviewed and understood this Privacy Policy.
Information We Collect
“Personal information” refers to data that identifies you or could reasonably be linked to you. It does not include anonymous or fully de-identified data.
Depending on your interaction with us and applicable laws, we may collect:
Contact Information
Name, billing and shipping address, email address, and phone number.
Payment & Financial Data
Credit/debit card details, transaction data, billing records, payment confirmations, and related financial information.
Account Details
Login credentials, preferences, and account settings.
Order & Transaction History
Products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled.
Customer Communications
Information shared when contacting support or submitting inquiries.
Device & Technical Data
IP address, browser type, device identifiers, and network information.
Usage Data
Interaction details such as browsing behavior and activity within the Services.
Sources of Data
We may obtain your personal information:
Directly from you (e.g., account creation, checkout, support requests)
Automatically through cookies and similar technologies
From service providers assisting with our operations
From business or marketing partners
How We Use Your Information
We process personal data for the following purposes:
1. Service Delivery & Improvement
To process orders, manage accounts, arrange shipping, handle returns or exchanges, personalize your shopping experience, and enhance our Services.
2. Marketing & Promotions
To send promotional emails or advertisements and display relevant product offers based on your activity. You may opt out of marketing emails at any time via the unsubscribe link.
3. Security & Fraud Prevention
To protect accounts, detect suspicious activity, ensure secure transactions, and maintain platform safety.
4. Customer Support
To respond to inquiries and maintain our relationship with you.
5. Legal Compliance
To comply with applicable laws, enforce our policies, respond to lawful requests, or protect our legal rights.
Sharing of Information
We may disclose personal information when necessary, including:
To Shopify and third-party vendors providing services such as payment processing, analytics, hosting, shipping, or IT support
To marketing or advertising partners
To affiliates within our corporate structure
In connection with legal obligations, disputes, investigations, or business transfers
When you request or authorize disclosure
Shopify Hosting & Processing
Our store is powered by Shopify. Shopify may process personal data to provide and improve platform functionality, including certain enhanced services. Shopify may transfer data internationally as required to operate the Services. For additional information, please review Shopify’s Consumer Privacy Policy at https://privacy.shopify.com/en.
External Links
Our website may contain links to third-party platforms. We are not responsible for the privacy practices or content of external websites. Please review their policies before submitting personal information.
Children’s Privacy
Our Services are not intended for minors. We do not knowingly collect personal data from children under the age of majority in their jurisdiction.
Data Security & Retention
While we implement reasonable safeguards, no online transmission is entirely secure. We recommend avoiding unsecured channels when sending sensitive information.
We retain personal information only as long as necessary to provide Services, comply with legal requirements, resolve disputes, and enforce agreements.
Your Privacy Rights
Depending on your location, you may have rights including:
Access to your personal data
Correction of inaccurate data
Deletion of your information
Data portability
Restriction or objection to certain processing
To exercise your rights, contact us using the details below. Identity verification may be required.
We will not discriminate against you for exercising your privacy rights.
Complaints
If you believe your personal data has been mishandled, contact us first using the information below. You may also file a complaint with your local data protection authority if applicable.
International Data Transfers
Your information may be processed outside your country of residence. Where required, we rely on recognized legal safeguards such as Standard Contractual Clauses or equivalent mechanisms.
Updates to This Policy
We may revise this Privacy Policy periodically to reflect operational, legal, or regulatory updates. Changes will be posted on this page with an updated effective date.
Need Assistance?
For additional help, please refer to our FAQ section or reach out directly to our support team.
Contact Us
Maison Clarine LLC
1209 Mountain Road Pl NE Ste R
Albuquerque, NM 87110
Email: support@maisonclarine.com
Phone: +1 (301) 892-5358
Customer Service Hours:
Monday–Friday | 9:00 AM – 5:00 PM (GMT-7)
We aim to respond to inquiries within 1–2 business days.