Privacy Policy

Maison Clarine LLC operates this online store, website, and all related content, features, tools, products, and services (collectively, the “Services”) to provide customers with a streamlined shopping experience. Our store is hosted on Shopify, which supplies the e-commerce platform that enables us to offer our Services.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us. If any inconsistency arises between our Terms of Service and this Privacy Policy, this Privacy Policy governs matters related to personal data collection, processing, and disclosure.

By accessing or using our Services, you confirm that you have reviewed and understood this Privacy Policy.

Information We Collect

“Personal information” refers to data that identifies you or could reasonably be linked to you. It does not include anonymous or fully de-identified data.

Depending on your interaction with us and applicable laws, we may collect:

Contact Information
Name, billing and shipping address, email address, and phone number.

Payment & Financial Data
Credit/debit card details, transaction data, billing records, payment confirmations, and related financial information.

Account Details
Login credentials, preferences, and account settings.

Order & Transaction History
Products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled.

Customer Communications
Information shared when contacting support or submitting inquiries.

Device & Technical Data
IP address, browser type, device identifiers, and network information.

Usage Data
Interaction details such as browsing behavior and activity within the Services.

Sources of Data

We may obtain your personal information:

• Directly from you (e.g., account creation, checkout, support requests)

• Automatically through cookies and similar technologies

• From service providers assisting with our operations

• From business or marketing partners

How We Use Your Information

We process personal data for the following purposes:

1. Service Delivery & Improvement

To process orders, manage accounts, arrange shipping, handle returns or exchanges, personalize your shopping experience, and enhance our Services.

2. Marketing & Promotions

To send promotional emails or advertisements and display relevant product offers based on your activity. You may opt out of marketing emails at any time via the unsubscribe link.

3. Security & Fraud Prevention

To protect accounts, detect suspicious activity, ensure secure transactions, and maintain platform safety.

4. Customer Support

To respond to inquiries and maintain our relationship with you.

5. Legal Compliance

To comply with applicable laws, enforce our policies, respond to lawful requests, or protect our legal rights.

Sharing of Information

We may disclose personal information when necessary, including:

• To Shopify and third-party vendors providing services such as payment processing, analytics, hosting, shipping, or IT support

• To marketing or advertising partners

• To affiliates within our corporate structure

• In connection with legal obligations, disputes, investigations, or business transfers

• When you request or authorize disclosure

Shopify Hosting & Processing

Our store is powered by Shopify. Shopify may process personal data to provide and improve platform functionality, including certain enhanced services. Shopify may transfer data internationally as required to operate the Services. For additional information, please review Shopify’s Consumer Privacy Policy at https://privacy.shopify.com/en.

External Links

Our website may contain links to third-party platforms. We are not responsible for the privacy practices or content of external websites. Please review their policies before submitting personal information.

Children’s Privacy

Our Services are not intended for minors. We do not knowingly collect personal data from children under the age of majority in their jurisdiction.

Data Security & Retention

While we implement reasonable safeguards, no online transmission is entirely secure. We recommend avoiding unsecured channels when sending sensitive information.

We retain personal information only as long as necessary to provide Services, comply with legal requirements, resolve disputes, and enforce agreements.

Your Privacy Rights

Depending on your location, you may have rights including:

• Access to your personal data

• Correction of inaccurate data

• Deletion of your information

• Data portability

• Restriction or objection to certain processing

To exercise your rights, contact us using the details below. Identity verification may be required.

We will not discriminate against you for exercising your privacy rights.

Complaints

If you believe your personal data has been mishandled, contact us first using the information below. You may also file a complaint with your local data protection authority if applicable.

International Data Transfers

Your information may be processed outside your country of residence. Where required, we rely on recognized legal safeguards such as Standard Contractual Clauses or equivalent mechanisms.

Need Assistance?

For additional help, please refer to our FAQ section or reach out directly to our support team.

Maison Clarine LLC
1209 MOUNTAIN ROAD PL NE STE R ALBUQUERQUE, NM 87110,UNITED STATES
Email: support@maisonclarine.com
Phone: +1 (301) 892-5358

Customer Support Hours:
Monday to Friday: 9:00 AM – 5:00 PM (MT)

Response Time: 1–2 business days

Maison Clarine LLC reserves the right to update or modify this policy at any time, at its sole discretion, and the most current version will always be made available and clearly dated to reflect the latest changes.